Gail joined DCP in 2002 and has provided services to our patients for 12 years. Gail’s main strength is patient care and co-ordinating the team. She is a pillar of the Practice with a positive attitude and approach to work commitments. Gail’s role is to ensure patient satisfaction. Gail develops relationships with the patients and knows each and every one of them over the phone before they even say their name!
Patients will comment how helpful Gail is and supportive of their needs. The staff think very highly of her and we often refer to Gail as the “mum” of the practice as she is a great team leader and communicator. Gail works with Louise to structure nurses’ clinical meetings on a monthly basis and the two of them combined lead the support team.